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Axiom Staff Management Training: Scenario: The Disruptive Co-Worker

Writer: Axiom StaffAxiom Staff

Scenario: The Disruptive Co-Worker


Imagine a mid-sized tech company, "TechSphere," buzzing with innovation and deadlines. Among the team is Lisa, a 34-year-old software developer with a sharp mind for coding but a troubling knack for sowing discord. Over the past six months, Lisa has developed a pattern of lying to her co-workers, weaving intricate tales to manipulate their perceptions and undermine the authority of the team’s manager, Scott.


It started subtly. During a team meeting, Lisa casually mentioned that Scott had told her privately that he doubted the team’s ability to meet an upcoming deadline—a statement Scott never made. This planted seeds of insecurity among the junior developers, who began second-guessing their work. Soon, Lisa escalated her tactics. She told one colleague, Priya, that another teammate, Mark, had complained about her code quality to Scott, sparking tension between them. To Mark, she fabricated a story that Scott was planning to replace him with an external hire, fueling resentment toward management. When confronted by Scott about declining team morale, Lisa feigned ignorance, blaming “poor communication” from leadership.


Her lies grew bolder. She claimed to have insider knowledge of budget cuts, whispering to select co-workers that their jobs were on the line—information she invented to destabilize trust in Scott’s leadership. When a critical project milestone slipped, Lisa pointed fingers at Scott, alleging he’d ignored her warnings, though no such warnings existed. Co-workers, confused and mistrustful, began forming cliques, productivity plummeted, and Scott found himself fielding complaints about decisions he’d never made.


Lisa’s behavior wasn’t just disruptive—it was calculated. She thrived on the chaos, positioning herself as the confidant to whom others turned for “truth,” all while quietly sabotaging collaboration. Her lies weren’t random; they targeted vulnerabilities—Priya’s insecurity about her skills, Mark’s fear of job instability, Scott’s efforts to maintain team cohesion. But what drives someone like Lisa to act this way, and how can TechSphere address it before the team implodes?


Psychological Disposition of Lisa


To understand Lisa’s behavior, we must delve into her psychological makeup. Her actions suggest a complex interplay of personality traits, emotional needs, and possible underlying disorders. Let’s break it down.


1. Narcissistic Tendencies

Lisa exhibits hallmarks of narcissistic personality traits. Her lies serve to elevate her own status—by positioning herself as the keeper of “secret knowledge,” she gains power over her co-workers’ emotions and perceptions. Undermining Scott reflects a need to diminish authority figures who might overshadow her. Narcissists often crave admiration and control, and Lisa’s manipulation could be a bid to be seen as indispensable or superior, even if it’s through deceit. Her lack of remorse when confronted further aligns with this—she deflects blame rather than owning her actions, a common narcissistic defense mechanism.


2. Machiavellianism

Lisa’s calculated approach points to Machiavellian traits, characterized by cunning, manipulation, and a focus on self-interest over ethics. She doesn’t lie impulsively; she crafts narratives to exploit others’ weaknesses, like Priya’s self-doubt or Mark’s job insecurity. This suggests a strategic mind, one that views relationships as tools for personal gain. Her targeting of Scott indicates a desire to destabilize the hierarchy, perhaps to create opportunities for herself in the resulting power vacuum.


3. Possible Antisocial Features

While not necessarily a full diagnosis of Antisocial Personality Disorder (ASPD), Lisa’s behavior flirts with antisocial tendencies. Her disregard for the emotional toll on her co-workers, coupled with a willingness to lie without apparent guilt, hints at a lack of empathy—a key feature of ASPD. Her ability to maintain a charming facade (e.g., playing the innocent when questioned) is also typical of individuals with antisocial traits, who often excel at superficial charm to mask their motives.


4. Underlying Insecurity or Resentment

Paradoxically, Lisa’s disruptive behavior might stem from insecurity or unresolved resentment. Perhaps she feels overlooked for promotions—Scott, a younger manager, might represent a threat to her ego. Lying could be a maladaptive coping mechanism, a way to regain control in a workplace where she feels powerless or undervalued. Alternatively, past experiences (e.g., being undermined herself) could fuel a vendetta against authority, with Scott as the scapegoat.


5. Compulsive or Pathological Lying

Lisa’s repeated, elaborate falsehoods suggest a deeper issue with truth-telling. Compulsive liars lie out of habit, often to avoid discomfort, while pathological liars—like Lisa—lie to achieve specific goals, such as power or attention. Her lies aren’t just exaggerations; they’re tailored to manipulate outcomes, indicating a deliberate intent rather than an uncontrollable impulse.


Emotional Drivers

Emotionally, Lisa likely thrives on the adrenaline of deception and the chaos it creates. The tension she generates might feed a need for drama or validation—when co-workers turn to her for clarity, she feels significant. Her undermining of Scott could also reflect envy or a desire to punish those she perceives as more successful. Beneath the surface, however, she may grapple with low self-worth, using manipulation as a shield against vulnerability.


Impact on the Workplace

Lisa’s behavior doesn’t just affect her—it’s a toxin spreading through TechSphere. Co-workers like Priya and Mark, once collaborative, now distrust each other. Scott’s authority erodes as his team questions his competence based on fabricated claims. The ripple effects—missed deadlines, fractured morale, and potential turnover—threaten the company’s stability. Left unchecked, Lisa’s actions could dismantle the team entirely.


Recommended Treatment Program

Addressing Lisa’s behavior requires a multi-faceted approach, balancing workplace intervention with psychological support. Since TechSphere can’t “treat” her directly, the plan involves HR, management, and external resources to encourage change while protecting the team. Here’s a comprehensive program:


Step 1: Workplace Intervention

  • Documentation and Confrontation: Scott and HR should compile evidence of Lisa’s lies—specific statements, dates, and their impact (e.g., Priya and Mark’s conflict). In a formal meeting, present this calmly but firmly, emphasizing the behavior’s effect on the team, not just her intent. Avoid accusing her of being a “liar” outright, as this could trigger defensiveness; focus on observable actions.

  • Performance Improvement Plan (PIP): Place Lisa on a PIP with clear expectations: honesty, collaboration, and no undermining of colleagues or management. Include regular check-ins with Scott and HR to monitor progress. The PIP should outline consequences (e.g., termination) if she fails to comply, signaling that her behavior isn’t tolerated.

  • Team Mediation: Bring in a neutral facilitator to address team tensions. This allows Priya, Mark, and others to voice concerns without Lisa dominating the narrative. It also rebuilds trust by clarifying Scott’s actual stance on issues Lisa distorted.


Step 2: Referral to Psychological Support

  • Employee Assistance Program (EAP): TechSphere should refer Lisa to its EAP, framing it as a resource to “manage workplace stress” rather than punishment. The EAP can connect her to a licensed therapist who can assess her behavior in depth.

  • Therapeutic Assessment: A psychologist should evaluate Lisa for narcissistic traits, Machiavellianism, or underlying disorders like ASPD or pathological lying. This might involve structured interviews, personality inventories (e.g., the Dark Triad test), and exploring her personal history for triggers (e.g., past workplace grievances).


Step 3: Tailored Therapy Plan

Based on the assessment, a therapist could design a program targeting Lisa’s specific issues:

  • Cognitive Behavioral Therapy (CBT): CBT can help Lisa identify and challenge distorted thought patterns—like seeing co-workers as threats or believing lies are justified. For example, if she thinks “Scott doesn’t deserve his role,” CBT could reframe this as “His success doesn’t diminish mine.” It also addresses compulsive lying by building impulse control.

  • Dialectical Behavior Therapy (DBT): If emotional dysregulation or low empathy drives her actions, DBT could teach interpersonal effectiveness and emotional awareness. Role-playing exercises might help her understand the impact of her lies on others, fostering accountability.

  • Psychodynamic Therapy: To uncover deeper insecurities or resentment, this approach could explore Lisa’s past—perhaps a critical parent or a career setback—linking it to her need for control. Insight into these roots might reduce her reliance on manipulation.

  • Group Therapy: If narcissism or antisocial traits dominate, group settings could mirror workplace dynamics, forcing Lisa to confront how others perceive her behavior. Peers’ feedback might pierce her self-justifying bubble.


Step 4: Skill-Building and Accountability

  • Social Skills Training: Teach Lisa constructive ways to gain influence—like mentoring juniors instead of manipulating them. This redirects her need for significance into positive channels.

  • Regular Feedback Loops: Pair therapy with workplace check-ins. Scott could praise honest contributions while calling out dishonesty immediately, reinforcing behavioral shifts.


Step 5: Long-Term Monitoring

  • Probationary Period: After the PIP, extend observation for six months. If Lisa relapses, escalate to disciplinary action. If she improves, integrate her into team-building initiatives to solidify her role as a contributor, not a saboteur.

  • Support for the Team: Offer workshops on trust and communication for all staff, repairing the damage Lisa caused and preventing future vulnerabilities.


Prognosis and Challenges

Success hinges on Lisa’s willingness to change. Narcissistic or antisocial traits can make therapy resistant—she might see it as an attack or manipulate the process. If she refuses help, TechSphere may need to terminate her to protect the team. However, with commitment, she could redirect her intelligence into leadership rather than destruction. The key is early intervention, consistent boundaries, and a culture that rewards authenticity over deceit.

In this imagined scenario, Lisa’s lies reflect a troubled mind—but one that, with the right tools, could find a healthier path. For TechSphere, it’s a chance to not just save a team, but perhaps a person too.




 
 
 

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